We collect the following information when you register and use a portal:

• Full name and email address
• Phone number (for SMS notifications, if opted in)
• Athlete information (name, team assignment)

We use the information we collect to:

• Create and manage your portal account
• Send meet schedules, results, and general program announcements
• Deliver SMS notifications if you have opted in
• Respond to questions or support requests
• Improve the functionality of the portal

If you provide your phone number and opt in to SMS notifications, you may receive text messages regarding meet schedules, results, and general announcements. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message.

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Athletic staff involved in program administration
• SMS service providers (e.g., Twilio) solely to deliver messages you have opted into
• Law enforcement or regulatory authorities when required by law

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

The portals are intended for use by parents, guardians, and former student athletes. We do not knowingly collect personal information directly from minors under the age of 13.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of SMS communications at any time by replying STOP

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the portal constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us:

The Parent Portal is intended for parents and guardians of current DuqSwimDive student-athletes. The Alumni Portal is intended for former student athletes of the Duquesne Swimming and Diving program. You must be at least 18 years of age to register for an account.

You are responsible for:

• Providing accurate and up-to-date information during registration
• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us promptly if you suspect unauthorized use of your account

The portals are provided solely for accessing program information, schedules, meet results, alumni news, media, and communications. You agree not to:

• Use the portal for any unlawful or unauthorized purpose
• Attempt to gain unauthorized access to any part of the portal or its systems
• Transmit any harmful, offensive, or disruptive content
• Share your account credentials with others

By registering, you consent to receive transactional and program-related communications via email. SMS notifications are optional and require explicit opt-in. You may opt out of SMS at any time by replying STOP.

All content on the portals, including text, graphics, logos, and data, is the property of DuqSwimDive or its licensors. You may not reproduce or distribute content without prior written consent.

The portals are provided on an “as is” and “as available” basis. We make no warranties regarding the accuracy, reliability, or availability of the portals or their content.

To the fullest extent permitted by law, DuqSwimDive shall not be liable for any indirect, incidental, or consequential damages arising from your use of the portals.

We reserve the right to suspend or terminate your access to the portals at any time for violation of these Terms or for any other reason at our sole discretion.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

We may update these Terms from time to time. Continued use of the portal following any changes constitutes your acceptance of the revised Terms.

For questions about these Terms, please contact:

DuqSwimDive sends SMS messages to opted-in users containing:

• Meet schedules and event updates
• Meet results and performance announcements
• General program and community announcements

Message frequency varies based on the program schedule and season. During active competition periods, you may receive up to several messages per week. During off-season, messages will be infrequent.

You opt in to SMS communications by enabling SMS notifications in your portal account settings. By opting in, you confirm that you are the account holder or have authorization to opt in for the phone number provided.

You may opt out of SMS messages at any time by:

• Replying STOP to any message you receive
• Updating your notification preferences in the portal settings

For assistance, reply HELP to any message or contact us directly.

Message and data rates may apply depending on your mobile carrier and plan. DuqSwimDive does not charge for SMS messages, but your carrier's standard rates apply.

SMS messages are supported by most major U.S. carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary. We are not liable for delayed or undelivered messages.

Your mobile number and personal information are handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes.

We may update these SMS Terms from time to time. Continued opt-in enrollment following any changes constitutes acceptance of the revised terms.